Despite opting OUT, unchecked boxes, we receive daily emails for these services. She is a regular guest on major news and morning shows, discussing the latest updates on cars and car financing that will help drivers make smart decisions when buying, maintaining and financing cars. Review #1996109 is a subjective opinion of poster. We value your privacy. Let us know if we can be of assistance in the future. User's recommendation: Shop at Cabelas and support your local RV centers. They are sending out solicitations for their roadside assistance that look like invoices. Please allow us an opportunity to look into these matters further. Most commonly, consumers tend to contact Good Sam Club to ask questions about: Product/ Service, Request for Information, Payments and Charges. #185640), is available exclusively for active members of Good Sam. 2.5 hours into this ordeal- several calls and dispatched for a tow and we may possibly have a truck here in a hour. The call I made was to a towing service not Good Sam. No loyalty in Corp america. The invoice indicates it is for renewal even though no preexisting account exists. Unlimited towing miles: After all of this I'm not renewing my service. For more information about reviews on ConsumerAffairs.com please visit our The Good Sam Extended Service Plan, which was designed for Good Sam by Affinity Brokerage, LLC, a Colorado surplus lines brokerage (Lic. We had a difficult time getting our Emergency Roadside Service to work as we had anticipated; however, when all was said and done, Good Sam Emergency Roadside Service came through. "- Why would anyone have anything to do with this company and any company that Marcus Lemonis is involved with. If you travel abroad you may want to leave this card at home and apply for one that doesn't charge a foreign transaction fee. Near-panic mode sets in to have to try to coordinate a complex tow on our own, never having actually having had to utilize the Good Sam service up to this point, and having to see about both the MH, and the loaded trailer. Needed a tow. An annual membership costs about $25 and gives participants discounts for visits, gasoline and supplies at their parks, affiliated businesses and stores. Thank You for Your Reply! I signed up 1 - 1/2 years ago and did not need the service until today. Travel-interruption expenses: I called regarding getting a broke down vehicle towed today and was informed that my membership has been cancelled. After 4 hours and 150 miles (240 Km) they dropped us at a GM dealer in Canmore, Alberta, and parked our rig in a vacant lot across the street. Overall, we think Good Sam Club is a great membership for any RVer. When I signed up for this service I was told that I would be covered for tows up to 25 miles. The main reason why we didn’t use Good Sam as much is that it only offers a 10% discount, which, compared to a 50% discount, is nothing to call home about. I had pulled the hub and could tell the spindle on the axel was ruined and I knew I would have to have a new axel. Well I am very dissatisfied with y'alls service. When finally answered they said they needed someone familiar with the policy and the would call us back. Fast forward to two weeks ago.... We were driving through CO mountains, on our way to Utah, up from South Texas. You pay them a fee. is accredited by the Better Business Bureau and has an A rating with the organization, based on 11 reviews, as well as a composite score of 3.74 out of 5 stars. Still waiting for Good Sam to call back 24 hrs later. Freightliner informed us that Cummins actually warranties the engine separately, and not Freightliner, therefore they could not offer us a tow. Review #1915375 is a subjective opinion of poster. We called the Cummins dealer in Odessa and asked if they could come out and clear the codes. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Called the nearest Cummins dealers, about 95 miles away. I have tried to get the mailings stopped but instead they increased immediately after I complained to them. Probably the most well-known group is the Good Sam Club. Today I received a letter thanking me for my automatic renewal. While they had one nice diamond, the quality was inconsistent (had a few poor quality diamonds). Called provided number. We set a high customer service standard and apologize for the situation you have had. And I requested a mobile mechanic on Monday and it's Wednesday afternoon now and I'm still waiting on confirmation that someone is actually coming out. MORE LIKE BAD SAM. Have a good day and thank you for your membership. She has paid for Good Sam for 16 years and never used it and IS A PLATINUM USER! A link has directed you to this review. The Only thing this company cares about is selling good sam memberships. Once they get you on their list they hound you continuously. Sorry. Uugh! Thank you for providing your feedback and letting us know about your experiences. Good Sam Club Reviews and Complaints @ Pissed Consumer Page 2 find a insurance company that doen't have members pay for others. Membership is required for eligibility in this program. The algorithm is subject to change in future. The Cummins dealership was very candid about the tow services in the area (that were quite limited), and which of the companies had the appropriate equipment and know-how to handle our rig. At 12:30 we called again and at 1:00 were told service would come at 2:00. Be the first one to find this review helpful. Good Sam Mail Service – This state-of-the-art virtual mailbox allows you to check your mail every day—just like home. Our content is intended to be used for general information purposes only. They informed me that Good Sam had already given them the credit card information and authorization, and that the tow driver had been contacted! We have a 2018 40’ Class A Motorhome, pulling a 20’ aluminum trailer with a side-mounted full-size Harley Davidson & a Jeep. Thank you for providing your feedback and letting us know about your experience. Review #2052230 is a subjective opinion of poster. Four miles and hour. Review #1989504 is a subjective opinion of poster. Had a private tow for $400.oo. Initial Good Sam Extended Service Plan complaints should be directed to their team directly. While Sam’s Club may be a great place to buy 86 rolls of toilet paper, they are not a great place to buy a diamond. There are no grounds for a class action. First time I had to use Good Sam, I was not able to - no fault of Good Sam's. At Cotsco stores all members can buy from anyone. FYI- Tow bill was $1500.00 for a 42 ft motorhome. The oil dipstick was dry. The Good Sam Vehicle Insurance Plan Rest assured that seasoned RV Insurance experts will handle your claim, getting you and your RV back on the road as seamlessly and efficiently as possible. The wind was blowing hard and the roads were slick. Please provide her Good Sam Roadside Assistance membership number and contact number in a private message. The agent noted all of the information, and informed me that she needed to verify the service availabilities and pricing, and that she would call me back, no later than 30”. The benefits won’t save you as much on nightly rates (like 50% discount available from Passport America), but they are available more frequently at more campgrounds. Review #2029670 is a subjective opinion of poster. Additionally, it wasn’t certain that the oil loss would actually be a warrantable issue. My husband went to do his routine tie-down check, where he discovered we had (presumably very recently) experienced an explosion of oil — all over the engine bay/compartment, the trailer, his motorcycle, and the front of my Jeep. We stopped to get fuel in a small town. I explained all of the peculiarities, that we needed to get to the nearest Cummins dealership as we did not know the cause or extent of the oil/engine trouble, that we needed both a large MH in addition to a loaded trailer towed, that the small town we were in did not have adequate service facilities, and that of the available tow services in the small town we were in and the city we needed to get to, only one had the optimal equipment to properly handle our MH without removal of the driveshaft. I called customer service a few days later and never heard back from them. You won't. stop being careless and rude towards customers. Her understanding of vehicles has made her the “go to” person on TV, radio, print media and the Internet. The benefits of this membership are a joke. I'm cancelling my policy. The company then took my motorhome put over 1500 miles on the coach and stole parts off of the unit. Get buying tips about Roadside Assistance Services delivered to your inbox. Sam’s Club Optical Centers: Basic Eye Exams & Prescription Updates. Coach Net vs Good Sam: Which One Is Better? 6,137 Sam's Club reviews. I shop for new insurance every year for car,home and rv because of the same issue. Oh, and to complicate matters, we forgot the hitch that fits to the Jeep, plus the Jeep does not have the 7-way electrical, so no way to use the Jeep to tow the trailer. I would like to have my big sticker that goes on my RV that says I am a club member so if you can send it to me as soon as possible I would appreciate it I plan on leaving in about a week Thank you Michael Mahara. I just needed them again and now they are saying the limit is 2 miles. Thank you for your time and membership, we are pleased you are satisfied with the outcome of your roadside assistance experience. It doesn’t matter your travel-style or RV type. I cannot believe this is legal. I chose them over AAA because their prices were similar, but my vehicle didn't need to be registered to receive service. User's recommendation: Be very wary of this company. We apologize for the experience you have had with Good Sam Roadside Assistance. Rights Reserved, You Are About to Contact PissedConsumer.com. I have worked as a mechanic so I knew what I was talking about. User's recommendation: Get triple a instead! This company is not yet accredited. As a result, we decided to get the complete Good Sam package. Read reviews and complaints about Good Sam Roadside Assistance, including roadside services such as 24 hour towing, flat tire change and more. I have been in contact several times, and was told many times that my membership fees would be reimbursed then they reversed it saying I received services! On hold 15 min. Please provide your membership number in a private message. I told them they never showed up and not to pay. We value your privacy. The prices were too high as well. All Rights Reserved. Needless to say, the HD tow bill was painful! As it says in the program details call WITHIN 24 hrs and I did this. Do not make my mistake. Sam’s Club is a membership-based retailer that offers savings and discounts on a wide range of options, including food and drinks, clothing, electronics, and furniture. Check our FAQ. Good Sam Rewards Visa Card charges a foreign transaction fee of 3%. Sign up to receive our free weekly newsletter. Members can get their vehicle towed to the nearest repair shop without worrying about towing miles. Good Sam Roadside Assistance may have mixed customer reviews, demand membership, and plenty of terms and conditions, but it also has a rich package breakdown and solid pricing. How do I know I can trust these reviews about Good Sam Roadside Assistance? I called Good Sam and they wanted to send out a Mobil mechanic. Called Freightliner, as we were under our warranty period. Review #1955007 is a subjective opinion of poster. 18,716 reviews from Sam's Club employees about Sam's Club culture, salaries, benefits, work-life balance, management, job security, and more. The car is 1 mile from my house but they are saying their system shows it's 2 miles and they want to charge for overages again. I had AAA and never had this problem! Its location on this page may change next time you visit. Review #2042931 is a subjective opinion of poster. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. With using someone else's phone is the issue of calling them and GS having to call back many times to get this done. What a scam! Good Sam’s unlimited roadside assistance comes with both plans. What happened? We did have roadside coverage for the MH through our auto insurance, but we were leery of what would actually occur should we ever need a tow. The primary reason I switched from AAA to Good Sams was due to there being no limits for Good Sams Roadside Assistance. Good Sam Club ranks 312 of 1675 in Service Centers and Repairs category. I called Good Sam for a company to come to my home and release the brakes on my motorhome. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. Please provide your Good Sam Roadside Assistance membership number and contact number in a private message. Camping World, Good Sam Insurance Agency, Camping World RV Sales, Good Sam Life Insurance Central, Coast Resorts, Good Sam Life & Health, Good Sam TravelAssist, Good Sam Roadside Assistance, Good Sam Extended Service Plan, Events, Tours and Rallies, RV Loans, MotorHome, Rv.net, Trailer Life, Good Sam Rewards Visa Unsubscribe at any time. Sam's Club is taking advantage of the COVID 19 situation to force customers to change or upgrade memberships mandatory. Reviews Good Sam TravelAssist. after I complained hard enough finally got a phone call from a tech, he said he just now got the into from dispatch and would be there in 30 minutes...........wrong told andy stay where you are going home ... spent 3 1/2 hours in florida heat, 96 degress with heat index of 108 degrees ......I will be closing my good sam reward too..terrible customer service. The company talked me into having them do a routine oil and grease job. That happened to me today at Sam's Club store which is located at 4330 Us Highway 19 New Port Richey, FL 34652. Worst service ever", "Call the customer first if this situation happens again", "Go elsewhere". We are in Odessa TX, our coach went into limp mode. Good Sam Club was first mentioned on PissedConsumer on Mar 25, 2016 and since then this brand received 175 reviews. Meanwhile, my 78-year-old mother was waiting on the side of the interstate in the dark (unable to even turn on flashers). Accredited or when you click a link, call a number or fill a form on our wheel. 100, annually, our coach went into limp mode be designed to trick people purchasing. To use a landline covered for tows up to 25 miles ft motorhome Good Roadside. Not renewing my service Ask Marcus if you wish to be registered to receive service if they could out... 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