Operator. PROS: I own a pet supply retail store and grooming salon and have been using Lightspeed since 2015. Our employee Taps on Cash 1 more time  We use their gift card and customer loyalty integrations every day. Lightspeed Retail offers the following SMB and enterprise pricing plans for users to choose from. PROS: I have installed numerous POS systems in my 30+ years of experience. Home. They didn’t offer anything but an apology and that its fixed. I’m still here using lightspeed but at the end of the day..I will probably have to make a change soon. PROS: Multiple platforms that all sync together to help in the ease of running business faster! It's not the least expensive option, but it makes daily operations very smooth and increased our paperless mission. Sending me a $50 giftcard isn’t really a great apology. Onboarding help provided 4. Example: card digit is 123456 but employees types in 12345 the transaction will go through and everything seems to find until the customer comes back and sees that there's no balance on their card. Keeping track of sales and employees. 11.During one of our busiest days, they decided to update their lite server. Checking in orders is also very easy and it only takes a few minutes to train my employees how to use it. LIke most POS, deposits cannot be managed line by line, just for the whole transaction, which makes it difficult to cancel or refund individual lines. CONS: Setup is challenging, but Lightspeed customer service has been there with us every step of the way to ensure our success! The cloud-based retail system gives me visibility of sales, inventory, and reporting anywhere that I have internet access. 7. 3. When comparing Lightspeed Systems to their competitors, Absolute Manage MDM Vs. Lightspeed Systems, AppTec Enterprise Mobility Vs. Lightspeed Systems. PROS: Barrie Pool and Patio has been a user of Lightspeed for multiple years now. There is an option to use different currencies, which would be an easy calculation on the tender system Minimal customization - integrate with 1-2 systems: $2,500, Standard customization - integrate with 3-5 systems: $10,000, Fully customized system - integrate with more than 5 systems: $25,000. With everything from the POS to back office functions I find it to be so useful. You can use your company logo, choose colors, fonts and page layout. In addition to always being there for a phone call or chat when we have questions, they have an exceptional database of knowledge for quick reference and to build employee manuals. This is great if you need to accept payment in different parts of your store. The fastest, most reliable point of sale backed by industry-leading support experts from every service type. Companies People Investors Funding Rounds Acquisitions Schools Events Hubs Saved . There are so many functions and fields for data entry, recording, and tracking. This is the current workflow of completing cash exchanges. If you’ve gotten this far to read this..you either work at lightspeed or you’re really debating whether you should still use lightspeed. They won't have an answer for your problem but they will pick up your call. Aside from this, serial numbers can be created for use on your products, allowing you to track them with ease. So, when I phone for help, I really need it! Lightspeed makes it easy for the user as well as your day to day business operations. Good work order management 5. Patented Lightspeed agents leverage advanced AI to automatically block millions of inappropriate, harmful and unknown sites, images, and video. Press Cash  PROS: Easy to use and teach employees. I was a user of Lightspeed OnSite for, I think, 12 years before this. Since 2012, ITQlick.com helped more than 22,000 companies to find the right tools and software for their business needs! Find Lightspeed Systems specifications and pricing. The system randomly skips orders. They have a fast support response team. I know they are listening and trying to update the software asap. Although for a pet store where I'm ordering cases of 12 cans or packs of treats it works well enough. 3. Strong eCommerce platform They do not have a free version. ... file or enter it manually. I feel confident in knowing help is just a phone call or chat away. ... PROS: We have been using Lightspeed POS systems since 2008. Honestly, they suck too. Reports would benefit user's customization. affordable Reordering is a breeze and I can do it from home anywhere. And they are a much more credible competitor in a dynamic business segment. Fully customized system - integrate with more than 5 systems: $25,000; Lightspeed Systems - cost of data migration: Relevant for Lightspeed Systems Most companies opt for data migration services from a vendor, which raises the cost of product ownership. They follow up to each inquiry with an email documenting your conversation (this means you don’t have to remember it all, you can go look at the email again! We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. linked up to our most frequent vendor for easy order imports. However the system does allow to ad notes to the customer record, which is what we do. You don't know it until you've tried to run a card SEVERAL times and it hangs. PRICE. Their “new” gift cards suck. Recurring cost is low in this pricing model and may include cost for updates, maintenance, upgrades, and patches. However, in this step, there's an unnecessary step of Step 8. I have 800 customers daily.. Talk about a great solution.. Step 9. BEST POS EVER! Of course something went wrong and all our devices stopped working. Easy to navigate. I am not a TOAST POS representative but check them out instead. I am sold on Lightspeed! Its really not thought through all the way. Because businesses have distinctive business-related needs, it is only wise they avoid selecting a one-size-fits-all, ”best” system. In turn they were “sorry” but I lost a lot of business that day. © Copyright IT Media Ltd - All Rights Reserved. Boy, was I wrong - Lightspeed is Light-Years ahead of where I thought it would be! 2. They wouldn’t believe me in the beginning and told me they are working on it but never got any response until months later) Other features include time-billing, appointment scheduling, and product creation capabilities. $69/mo if billed monthly. - nice options to send order. They never evaluated the actual software and have it as a feature to bait you to buy their software. While the standard fee is an already low $0.60 per contract, active traders who trade more than 500 contracts per month will qualify for even lower rates. Kounta is now Lightspeed! CONS: Full page invoice creation needed for clients who need more than a sales coupon, Lets say two customers get a grilled cheese. If you have an online site, use both these programs! Tiers with varying functionality included: Basic: $ 69/month ( billed ). The simplification of my favorite features is the way to do most things so that helps Media Ltd - Rights. 'Ve also found that the technology the system is a good price point for their.... Build visually stunning online stores with themes that are highly-customizable and professional-looking popular and widely used systems in 30+. Low commissions on options, allowing them to however the system was cheaper... 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