Customer help on Optus home products and services. Optus has been using [24]7 Assist, which is a smart chat platform, to help chat agents give personalized service to consumers. And we generally can provide talking points and tips to speed up the conversation and get a better result. GetHuman always knows the way to live chat with a company like Optus - Faults when it's available. Formerly, Optus offered the phone plans on a 2-year mobile contract; now that the mobile tendencies have changed, Optus provides for phone repayments and plan prices being separated. ‎15-04-2019 04:29 PM To manage your Optus account, view the usage and change your plans, you first of all need to log in. Below you can compare and contrast the 2 ways to contact Optus by looking at which ones are the fastest and which ones other customers recommend the most for solving Optus customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. That is all. Pay bills, recharge, live chat, check usage and more. I navigated to the Optus Mobile business site and was greeted with a 'Would you like to chat to a live salesperson' window. If you wish to make a request to opt-out, you can do so at any time by letting Optus know of your request by contacting the Optus customer service line on 133 937. It's hard to tell if companies like Optus - Faults offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Sometimes with a discount. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Ey and highlights, help. if i could change, which i cant, i … How to do i and live chat… Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. It deals with matters such as getting started, billing, managing your service, returns, coverage, travel. Or is any of the information above inaccurate? While Optus - Mobile does not offer live chat, they do have a phone number. And again, if you didn't realize it was an option and you'd rather have a … In total, there are 2 ways to get in touch with them. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Process my ahpra number as nurse to assist account Charge of $** recharge a month. they are regulated into existence and have very little competition to keep them honest. I'd just given up on getting a Telstra cable install for a newly subdivided block (a week of frustration on the phone & live chat with very nice people who were completely unable to help me – Telstra Crowsupport FAQs availed me naught), so Optus cable was my fallback. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. Optus Email Support. optus are hands down the most incompetent company i have ever dealt with. If you use a blocker on your browser, try Microsoft Edge or disable the ad blocker on the Optus site. But then I always pay my bill on time. I use Optus live chat because it is quicker than phone calls and have always got exactly what I want. You can also get in touch with them via the My Optus app. Yes to having a chinwag. To make optus sim activation, you must have your account on the official website of Optus. Alternatively, you can bypass the call centre option and head straight for live chat, either via the Help and Support section of the Optus web site or, if you’re an Optus broadband or mobile customer, the My Optus mobile app lets you get directly in touch with live chat quickly and easily. Please let us know so we can keep sharing the best possible information with other customers. Why did you want to chat with Optus - Faults? The handy My Optus app Don’t miss a beat with My Optus app. Your Optus Network Bringing people closer is at the core of everything we do at Optus. The modem delivery refer... My phone has been top up twice just at one day. Contact us - Optus. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Or just take advantage of GetHuman's tools for getting attention on your issue faster: Unfortunately, Optus does not offer live chat as a channel for customer service at this time. Live chat This page doesnt have a location to ask about contacting Optus or live chat as a heading ... typical. Recent reasons customers contacted Optus: I need to complete my online order, I can’t call Optus … This is my third attempt to get this done. Optus support team is always ready to answer your questions concerning any possible problems to be eliminated, caring about its clients by offering Optus 24/7 chat. I recently cancel my Optus account because of I moved house and the reception where I l... Show me How to make my number show to others. I need to complete my online order, I can’t call Optus by voice as I’m deaf. absolute shambles of a company. Sometimes with a discount. Hi Bommer, is the Live Chat not working (try a different browser or incognito mode) or saying it's busy? It goes without saying that no operation can be performed online without login. I am trying to find a puk* code for my brothers Optus phone with phone number **********. Never had any problem with having my details pulled up for any of that and all I give is my name, DOB and mobile number. Sharing is what powers GetHuman's free customer service contact information and tools. Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Optus: Offers, Reviews, and Contact Information. Optus Prepaid Epic Data These represent standout Optus plans, with unlimited calls (apart from the $10 recharge option — here you’ll have 100 minutes) and texts along with a variety of data allowances. Live Chat cannot help – AT ALL- with Optus Prepaid mobiles and all it has capabilities to do is reset your Optus "My Account" password! Optus has selected [24]7 Assist to improve its customer chat experience. Know any other ways to contact Optus - Faults? Please keep sharing what you know about contacting Optus - Faults with GetHuman and keep sharing with others so we can together make customer service less frustrating. Live Chat Can anyone tell me how to get onto live chat to find out when the NBN Techs are coming back to connect my NBN box. You can contact Optus across the following mediums: Phone, Web. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. The best phone number for Optus is their 1300300937 customer service phone number, and you can get the details and use our free call-back service by … Optus. In case an e-mail you have sent is somehow blocked, and you don’t know why, follow the steps for Optus to reassess it: Send that original e-mail message to mailblockreview@optusnet.com.au . Jul 15 2014. img. Sharing is what powers GetHuman's free customer service contact information and tools. You can help. Optus Prepaid Epic Data These represent standout Optus plans, with unlimited calls (apart from the $10 recharge option — here you’ll have 100 minutes) and texts along with a variety of data allowances. All the wiring was done on 18.12.17 but I have not heard from Optus as to a date when NBN will return with the box so that I can connect my Optus modem. Optus Customer Service hours of operation are 8am to 7pm EST (Mon to Fri) and 9am to 5pm EST (Sat). They are designed to completely waste your time, don't listen at all and try to just keep resetting your My Account access! Login . To manage your Optus account, view the usage and change your plans, you first of all need to log in. Live Chat Can anyone tell me how to get onto live chat to find out when the NBN Techs are coming back to connect my NBN box. 3,337 were here. Optus activate sim. Optus customer service phone number. Our service tracks the best deals from the various providers in your home area. It goes without saying that no operation can be performed online without login. If you don’t feel like spending any time on browsing and messaging, call the Optus support number to discuss your problem over the phone. At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. There is only 1 way to get customer help from them. Be careful when choosing a tariff plan. I’ve always found optus’s live chat service the most reliable and quick method of solving problems. Home Blog. The best phone number for Optus - Faults is their 131 344 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Solved: How do you access Optus Live chat? Customer Service You can use the My Optus App on your mobile to pay a bill, check your account balance and usage, chat to customer care and more. In the last 18 months, 18,606 customers have searched for Optus - Faults live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Please help us build better tools and information for consumers like you by sharing! GetHuman does not work directly with Optus's customer support operations. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Optus - Mobile in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Optus - Mobile, compared by speed and customer recommendations. Optus Live Support 1-8OO-764-852 | Free stuff by mail ... AT&T USA ZTE Unlock CODE PREPAID GOPHONE Models BLADE SPARK Z971 MAVEN 3 4g Z835. Ad blockers, uBlock for sure, appear to block activity on live chat. Optus customer service phone number. Optus Live Chat: Support 24/7. You can help. We've provided the best phone number, along with our best information that we've sourced from other Optus - Faults customers and our free tool that helps you skip the waiting on hold part. If not, please Message Us here or from your My Optus app under the Help menu. Thinking this would be a much quicker way to answer any questions I may have with T&C's or any other finer points, I decided to accept. Read on to get detailed information on the Optus prepaid plans available. It’s 2020 after all and stress levels are through the roof ;) Hol on 05/11/2020 - 08:55 I have been trying to get through on Live Chat for a few days. When considering Optus after wanting to transfer off Netspace with the new changes I spoke to a consultant over the live chat thing too and it was really helpful and made the whole process a LOT easier. Optus Help Desk. The best Messaging experience is with My Optus app • Get instant responses from our Digital Assistant • Send us a message, then get on with your day • We’ll connect you to an Optus expert who will get back … I go to the contact us page in my account and the link doesnt work. GetHuman can then route you to the best phone information for your specific problem. Optus - Faults does not offer customer support through live chat. After the chat I decided to email myself a copy of the chat transcript for my own records by using the button on the chat window. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage I've used Optus Live Chat recently and it was a pretty pleasant experience. If you'd like to help in the effort to improve customer service for all, please share! Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. Live Chat It is about time Optus put a link to Live Chat on their website. Take a chill pill. The best phone number for Optus - Mobile is their 1300 300 937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. There is only 1 way to get customer help from them. Optus activate sim. they cant even get a basic web function like password reset to work. Read on to get detailed information on the Optus prepaid plans available. You’ll find us online 24/7 to give you a hand. Login . img. Take a chill pill. How do I make my telephone number visible to those I call. home phone is not working yet internet is working. I want to talk to someone from Optus as my phone isnt working atm - 170348. GetHuman and Optus - Faults have no relationship whatsoever. Ad blockers, uBlock for sure, appear to block activity on live chat. You can contact Optus using our online messaging. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I use Optus live chat because it is quicker than phone calls and have always got exactly what I want. please activate home phone. they cant even get a basic web function like password reset to work. Unfortunately, Optus does not offer live chat as a channel for customer service at this time. Optus has been using [24]7 Assist, which is a smart chat platform, to help chat agents give personalized service to consumers. Optus. To make optus sim activation, you must have your account on the official website of Optus. I thought that was the point of live chat, to relieve the stress on the call centres by having an army of instant response chat … In total, there are 2 ways to get in touch with them. Other ways to include contacting Optus aside from over the phone are if you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. I will say I had the same experience. The best Optus phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Optus rep, reminders when the call center opens, tips and shortcuts from other Optus customers who called this number. I used it just yesterday actually around midday, zero wait time and quick responses. [24]7 Assist is the first live chat solution that combines prediction and real-time decisioning with big data analytics. This page doesnt have a location to ask about contacting Optus or live chat as a heading ... typical. While Optus - Faults does not offer live chat, they do have a phone number. Optus, also known as yes, is Australia’s second oldest telephone company. Paying your bills, activating services, checking your current connection — all that is done through My Optus account. To help you, our Optus Digital Assistant will respond instantly and connect you to an expert if your question needs to be escalated. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you! Yes to having a chinwag. Optus Live Chat: Support 24/7 To provide its customers with all the essential support and make the services as convenient as possible, the provider offers an option of live chat. The reason why most customers are looking to chat with Optus - Faults is because they have Technical Support, Account access, Service and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Find the help you need with Optus. Contact us - Optus. Customer service brilliant with chat 247's. While Optus does not offer live chat, they do have a phone number. Yes to having a chinwag. they are regulated into existence and have very little competition to keep them honest. In total, you can communicate with Optus using 2 different media: phone, web. At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. Be careful when choosing a tariff plan. Luckily, there is still a way to get a real human being to help you with your Optus - Faults customer service problem, and that's by calling them on the phone. optus are hands down the most incompetent company i have ever dealt with. Simply log in with your My Account details in My Optus app or click on the Messaging icon on the bottom right of this page. The best phone number for Optus - Faults is their 131 344 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. ‎03-04-2019 05:48 PM Try partners, sponsors alumni and to career their journey andI. 3,276 were here. Have you tried again this morning? There is only 1 way to get customer help from them. Find a Store. Optus owns the phone you're leasing so you can avoid the hassle of offloading an old phone when you're ready to move on You could pay up to $10 less on your monthly bill on some My Plan Flex and phone combinations, compared to similar My Plan Plus options Your Optus Network Bringing people closer is at the core of everything we do at Optus. All the wiring was done on 18.12.17 but I have not heard from Optus as to a date when NBN will return with the box so that I can connect my Optus modem. I just used Optus Live Chat and was discussing all the various cancellation fees involved to break my contract and spoke with 'Vyonne'. I go to the contact us page in my account and the link doesnt work. It’s 2020 after all and stress levels are through the roof ;) Hol on 05/11/2020 - 08:55 It says that all operators are busy and after 10mins of waiting it - 554138. Optus, also known as yes, is Australia’s second oldest telephone company. In total, there are 2 ways to get in touch with them. **Trackin... Hi I need help in something about my sim and phone can someone help me on live chat now... Im waiting for cable connection to a new property at Lidcombe. If you use a blocker on your browser, try Microsoft Edge or disable the ad blocker on the Optus site. Browse through our help and support articles or let us know what you are looking for. The best phone number for Optus - Faults is their 131 344 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Note that Optus Webmail has automatic filtering of spam. - 170348 why did you optus live chat to chat with Optus 's customer support operations provide a total of. Different media: phone, Mobile phone and internet related topics customer chat.... Centers faster and solving common customer problems effectively working ( try a different browser or incognito )! > Mobile > live chat, they do have a phone number gethuman and Optus - Faults service the! And more your usage and more questions and answers on billing and accounts, home phone Mobile. Greeted with a 'Would you like to help you, our Optus Digital optus live chat respond! Browse through our help and support articles or let us know so we keep... Phone is not working ( try a different browser or incognito mode ) or it! 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